We're Hiring!

Tanya Negron
Sep 24
2 min read

Intake Worker

The Intake Worker is a seasonal employee beginning November 1st through April 30th. This position will report to the CEO. This role includes processing guests of the RITI Shelter Program and facilitating a smooth transition from the Intake Center to the Shelter. The Intake Worker is crucial in supporting the organization’s mission by facilitating initial casework and data entry. The Intake Worker may also be the Intake Driver for the night and deliver guests to the Shelter.

Key Responsibilities:

Support and Supervision

Provide guests with the Program Manual and ensure their understanding of all rules and policies as well as their individual rights.
Hold guests accountable for following agreed-upon expectations.
Administer breathalyzer/drug tests to guests when entering the shelter, randomly if the situation warrants, or as directed by the CEO.
Inspect all belongings of guests to ensure that no dangerous items are brought into the shelter.
Provide on-site support for guests of the Shelter Program. If applicable, drive the guests to the Shelter.
Empower guests to take responsibility for maintaining the cleanliness of the Intake Center, Shelter, and Transport Van.

Administrative Duties

Ensure no guest enters the Intake Center before 4:00PM unless special arrangements have been made. Close Intake Center at 6:00PM.
Assist with guest paperwork, including background checks, Trello records, and updating all guest records daily as necessary.
Take the roll of guests reporting each evening, noting those granted permission to leave early or report late, and provide information to the night’s Peer Support Resident.
Communicate with Administrative Assistant and the CEO about the needs of guests.

Qualifications:

Experience with individuals with chronic mental health, substance use disorders, and other special needs preferred.
Supervision and crisis management experience preferred.
Must have a cleaning driving record, current driver’s license, and a clean criminal background.
Must have the ability to collect data and maintain records.

Work Environment:

The Intake Worker will work at the Intake Center and occasionally at the Shelter between November 1^st and April 30^th, minimum 15 hours/week, and interact regularly with guests. All staff are expected to serve as backup in case of emergencies, including bad weather days.